Pizza Pronto

Reviews about Pizza Pronto

• 1 / 5

  By LES ROBINSON
  I have ordered from here for a while now and I order from here regularly, spending about 20 pound a time, but today I have placed a order for £24.90 and i order cheese cake for a change and when it arrived it was frozen so I wasnt happy as I was under the impression i was going to be able to eat it straight away so my grandson rang them up and they said it had to be frozen because of hygiene,my grandson said okay as he wasn't sure on the matter and he looked it up on the gov website out of curiosity and under the notice 709/1 food catering it says 'food for customer preperation: for these puposes preparation includes: - thawing frozen food - cooking food -reheating precooked food ' after finding out this information I rang the takeaway back up and told them the information I have found, the lady on the phone was very abrupt and passed me on to another man who I believe to be the manager, got very obnoxious and abrupt with me also telling me that it wasnt true and refusing to give me a refund eventually he gave me a refund and took the cheesecake away, and told me not to order again, don't get me wrong I didn't want to cause a quaral and I will be reporting them for bad customer service, not keeping to rules, regulations and discriminating against me because I asked for a refund. Not to mention advitising the cheesecake unclearly in the first place!
  May 19, 2017
• 3 / 5

  By Bradley Moore
  food was good got here on time for once need to update online menu / price
  May 17, 2017